Salesforce Training

This salesforce certification course will give you hands-on experience in the below areas such as:

• Salesforce CRM platform and its features 
• Data management and modeling
• File types validation rules and objects in Salesforce.
• User management setup 
• Workflow automation 
• Security and data access
• Installation of lightning components 
• Configuring sales and service 
• Application deployment 
• Declarative interface overview
• Preparation for clearing the Salesforce App Builder and Administration (ADM 201)  certification exam. 

Following are the professionals who get benefited from learning this course:

• IT managers
• Analysts
• Developers
• App builders
• Software administrators
• Salesforce professionals
• Sales managers & executives, etc.

There are no specific prerequisites to enrol into this course but having work experience as a developer or administrator would be an added advantage.

• Many statistics show that CRM software is going to witness a huge growth in near future. 
• Forbes estimates that the Salesfoce will grab the 19.5 percent of the total CRM market 
• Indeed.com statistics show that the average salary received by a Salesfoce developer in the US is US$100,000.

There is no special criteria to attend these exams. But it is advisable that to clear your salrsfroce certification exam on the very first time you need to take formal training, gain hands on experience, master the core concepts and finally register for the exam and get the certification

Yes, upon the successful completion of the Salesforce course you will get the course completion certificate form the SK Trainings. This Certificate is valid across all the top organizations and simplifies your job search process.

Yes, you will get all assistance from the salesforce experts required to clear your certification exams. Moreover you will be provided with the experts designed course material ro clear your certification exam.

• What is Salesforce.com
• Difference between Salesforce.com & Force.com
• Different Environment
• Types of Editions
  • Enterprise
  • Professional
  • Unlimited
  • Group etc.
• Comparison of Editions
• Salesforce Releases
• Designing your Data Model
• Understanding the Sales Process
• Analyzing a real time functional requirement
• Converting functional requirement to technical specifications
• Building your Data model
• Domain names and changing domain name.

• What is CRM
  • How CRM can help?
  • Evolution of CRM
• Different Objects in CRM
  • Campaign
  • Lead
  • Account
  • Opportunity etc..
• Overview of CRM Functionality

• SFDC Application - How to start
• Creation of Salesforce Account
• PROD vs TEST
• Components of Salesforce
  • App
  • Objects
  • Tabs
  • Fields
• Different Relationships
  • Lookup
  • Master-Detail
  • Roll-Up Summary.
  • Many To Many

• Creation of
  • Custom Apps
    • Console App
    • Custom Application
  • Custom Object
    • Custom Field
    • Custom Fields with different field types
    • Field Dependencies
    • Field History Tracking

• Different Logical Operators, Formula Fields and Cross Object Formula.
• Validation Rules.
• Date & String Functions.

• Setting up User Interface
• Home Page Layouts and Home Page Components
• List Views
• Adding Snapshot to Home Page Layout
• Working With Chatters

• Creation of Campaign
• Creation and Conversion of Lead
• Web to Lead

• Cases
  • Email to Case
  • Web to Mail
• Queues
• Groups
• Assignment Rules
• Escalation Rules
• Auto Response Rules
• Work Flows and its Actions
  • Field Update
  • Email Alert
  • Assign a new task to User
  • Outbound Messages
• Approvals Process
  • One Level
  • Multi-Level
• Audit Trail
• Setting up Search Layouts

• Creation of
  • Profiles and Permission Set
  • Role Hierarchy
  • Users
  • Delegated Administrator Setup
• Organization Wide Default
• Different Level of Security
  • Object – Level Security
  • Field – Level Security
  • Record – Level Security
  • Page – Level Security
• Profile & Role Level Security
• Difference between Profile & Role
• Sharing Rules
• Record Types and Assigning Page Layouts to Record Types
• Single Sign-On
• Public Groups

• Data Loader
  • Insert
  • Update
  • Upsert
  • Export
  • Export All
• io
• com IDE
• Working With Workbench
• Working With Import Wizard
• Working With Process Builder

• Introducing Reports
  • Build a Report
  • Run and Then Read a Report
  • Share a Report
  • Report Limits etc.
• Working with Different Types of Report
• Summary Report, Tabular Report, Joined Report and Matrix Report
• Introducing Dashboards Component Types
  • Chart
  • Gauge
  • Metric
  • Table
• Introducing Custom Report Types

• Introduction to Apex
• Access Modifiers and OOP’s concepts
• Data Types
• Collections
  • List
  • Set
  • Map
• Creating Apex Classes
• Sample Apex Classes
• Apex Data Manipulation Operations(DML)
  • Insert Statement
  • Update Statement
  • Upsert Statement
  • Delete Statement
  • Undelete Statement
  • Merge Statement
• Salesforce Object Query Language(SOQL)
• Salesforce Object Search Language(SOSL)
• Relationship Queries
  • Child-to-Parent Relationship
  • Parent-to-Child Relationship
  • Joins
  • Aggregate Functions
    • GROUP BY()
    • HAVING()...etc.
  • Nested Queries
  • Date Functions
  • String Functions
  • Introduction of Triggers
  • Trigger types
    • Before Triggers
    • After Triggers
  • Trigger Events
  • Trigger Context Variables
  • Handling Trigger Exceptions
  • Triggers and Callouts
  • Execution order of Trigger
  • Governor Limits
  • Annotations
  • Test Classes
    • Introduction of Test Classes
    • Sample Test Class examples
    • Understanding the Testing Apex and Code Coverage

• Introduction of Visualforce
• Standard Components with Examples
• Standard Controller
  • Standard Controller with a Visualforce Page
  • Accessing Data with a Standard Controller
  • Using Standard Controller Actions
• Standard List Controller
  • Standard List Controller with a Visualforce Page
  • Accessing Data with a List Controller
  • Using Standard List Controller Actions
  • Pagination with a List Controllers
• Custom Controllers and Controller Extensions
  • Building a Custom Controller
  • Building a Controller Extension
  • Controller Methods
    • Action
    • Getter
    • Setter
  • Order of Execution in Visualforce Page
  • Overriding Buttons, Links and Tabs with Visualforce Page
  • Create Static Resources and Using in Visualforce page
  • Introduction of Custom Components
    • Creating Custom components
    • Using Custom Components in Visualforce Page
    • Custom Component Attributes and Controllers
  • Dynamic Visualforce Binding
    • Using Dynamic References with Standard and Custom objects
    • Dynamic References to Global Variables

• Integrating Email with Visualforce
  • Sending an Email with Visualforce
    • Creating a Custom Controller with the Messaging class
    • Creating an Email Attachments
  • Email Templates
    • Creating Visualforce Email Templates
    • Custom Stylesheet in a Visualforce Email Templates
  • Using JavaScript in Visualforce Pages
    • Using $Component to Reference Components from JavaScript
    • Using JavaScript Libraries with Visualforce
    • Remoting JavaScript for Apex Controllers
    • Visualforce Remote Objects

• Apex Scheduling
  • Introduction of Scheduling
  • Types of Scheduling
    • Salesforce User Interface
    • Using Apex Code
  • Apex Jobs
  • Use of CronTrigger
• Batch Apex
  • Need of Batch Apex
  • Batch Apex Methods
  • Examples with Real time Scenarios
  • Difference b/w Batch Apex and Data Loader
• Email Services with examples
• Deployment Process
  • Introduction of SandBox and Types of Sandbox and Production
  • Different Types of Deployment process
    • Using ChangeSets
    • Using Eclipse IDE
    • Using Force.com IDE
    • Using Migration Tool
  • Use of Workbench
  • Use of Developer Console and Debug Logs

Objects in Salesforce are used as database tables that are used to store information of an organization. We have two types of objects in salesforce, they are. Standard Object: These are the objects provided by the salesforce, which include contacts, accounts, opportunities, leads, cases, campaigns, products, contracts, dashboards, etc. Custom Object: This includes the modifications made to the Salesforce by users. It stores the essential and unique information of an organization. Custom Object includes page layouts, relationship to other objects, custom user interface tab, custom fields, etc.

We can create two types of Apps in Salesforce Custom app: This type of apps can be used in every business scenario. It is widely used in the market. Console app: This type of app can be used only in the client service business, where we focus on solving the client’s issues. It is not comparatively, widely used in the market.

Standard fields are nothing but audit fields.

They are “Date filters.”

We can not export.

The Audit trail in Salesforce is a unique feature that helps in tracking the changes that have been made in the organization by you and other administrators. It would be helpful for the organization with more administrators. This audit trail shows you the information of twenty most recently made changes in your organization. Below are the things that you could come to know: ● The date and time. ● Username of who made the changes. ● What the change was.

The profile is defined as a collection of rules and procedures a person needs to follow to access particular records. There are multiple profiles available in Salesforce. For example, a sales profile can have access to leads, opportunities, contacts, campaigns, etc. As far as the second question is considered, the answer would be yes. The people who work in one department have the same profile. So the people whoever works under a particular department would be assigned with the same profiles. As we have seen in the sales profile, many people work under it and every person works under is assigned with the same profile. Hence any number of people can have the same profile.

We have three types of relationships in Salesforce, which are: ● Master-detail relationship ● Lookup relationship ● External Lookup

Relationship between the two objects is called a lookup relationship. Lookup relationships connect two object links together so that you can look up from related items to other items. It can be one to one or one to many.

It is a personal lookup to the same object. The self-relationship creates a tree diagram of the objects. Let's take an example as an object “merchandise”. In this, we can create relationship merchandise between two accounts. This is called a self-relationship.

Transfer record is a type of function used to grant permission. If a user has the permission to share a record with others, then he can share the records that have read-only access.

A protocol that defines a uniform way of passing XML-encoded data. SOAP Stands for Simple Object Access Protocol.

The trigger is defined as an Apex code that executes before or after the following functions such as insert, update, delete, etc. trigger enables to perform custom actions before and after modifications to the records of Salesforce.

Record level access is determined by the parent, Mandatory on the child for reference of the parent, cascade delete (if you delete the parent, it can cascade delete the child).

Yes, it is possible in a master-detail relationship.

Maximum 40 Lookup relationship fields can be created in an object.

It will restore the record with the data in the object

Yes, the parent will update the object

No, we cannot change the license when we are creating the profile.

If we want to give access to other users we use sharing rules.

The following are the major subsidiaries of Salesforce: ● Tableau ● Pardot ● Heroku ● Mulesoft ● Demandware Inc ● SalesforceIQ

Below mentioned are the Salesforce Standard Fields ● Owner, ● Name, ● Last modified by, ● Created by.

‘Time’ is the latest field in Salesforce.

By selecting the “All Time” in the “Range” on the page.

There are four types of reports that are available in Salesforce, which are as follows. ● The tabular report is those who give us the total in a tabular format. ● Matrix report the format where grouping is done based on columns and rows. ● The summary report gives us the detail reports based on columns. ● Joined reports which are capable of allowing two or more reports in one report.

We get the following benefits by using Salesforce CRM. ● Improved organizational understanding. ● Enhanced communication. ● We can understand the customer better and can facilitate better services. ● Salesforce automates the repeated rule-based tasks. ● Improved analytics and dashboards to analyze the data. ● Reduction in cost and cycle time. ● Improves the efficiency of teams.

This Master-Detail relationship is the same as the relationship between a parent & child. In this aspect, the master is treated as Parent, and the Detail is a child. The master Object takes control of the behaviour of the Detail object. The survival of the child is dependent on the parent because if the Master gets deleted the Detail will also automatically get deleted. You can create Roll-up summary fields in master records which helps in calculating the Min, Avg, Sum of the child records.